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New Patients

To make an appointment at a University of Toledo Physicians clinic:
Call 419.383.4000 or 800.321.8383: Monday-Friday: 8 a.m. to 7 p.m.
Call: 800.321.8383, extension 6272.

The Pre-Registration Process:

  • After scheduling your appointment, a phone interview should be completed with pre-registration to prepare for your arrival.
  • During the interview, we will gather important information for your visit. This information will be kept confidential. You will be asked to give your insurance information, your address and date of birth as well as an emergency contact to have on file. Providing the correct information will help us to provide the high quality care you expect.
  • For the interview, please have your health insurance card available. You will be asked specific questions regarding your health insurance and the information found on the ID card. The process takes approximately five minutes.
  • After scheduling, ask to be transferred to the pre-registration department to complete the interview process. We will also try to contact you by phone. If you have not received a phone call from the pre-Registration department 48 hours prior to your appointment, please call 419.383.6272 or outside of Toledo call 800.321.8383 ext. 6272.

The Pre-Registration Department is open five days a week: Monday-Friday: 8 a.m. to 7 p.m. Call: 800.321.8383, extension 6272.

Checking In When you arrive, please stop at the registration desk. When you check in with the registration specialist, give your name and the name of the physician with whom you have the appointment, have your insurance card and photo identification copied, and sign consent forms.

Your Responsibilities To expedite the check in process please be aware of the following:

  • Bring your photo ID.
  • Make sure you have your current insurance cards with you at all time.
  • Know your insurance benefits. It is your responsibility to know your insurance company's requirements and procedures.
  • Make sure your doctor is listed as participating providers in your plan's provider book.
  • If your insurance requires a co-pay or out-of-pocket expense, payment will be expected at time of service.
Last Updated: 7/1/20